Terms & Conditions
Dolceterra U.K. Store Italian Fine Foods are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@dolceterra.co.uk.
Persons under the age of 18 should use this website only with the supervision of an adult. Purchases of any of our advertised products containing alcohol must only be made from this website by person of at least 18 years of age or over. In the Isle of Man and the United Kingdom it is illegal for any person under the age of 18 to buy, or attempt to buy, alcohol for themselves or for any other person under the age of 18 and when making a purchase by this website you are undertaking that you are 18 years or older. You also undertake that in making any purchase via this website you are not doing so in contravention of any banning order in regard to the purchase of alcohol.
Making A Purchase
Making a purchase could not be easier. Just browse our shop, then click on any items that you wish to buy to put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
Credit Card Security
We use sage pay to handle our credit card payments. They are a secure protected online payment gateway. To see their Terms & Conditions, please click here.
Weighted Items
We will try to supply goods as close to the ordered weight as possible. However we must charge for the amount we send to you.
Shipping And Handling
We can ship worldwide with Fedex Priority 48 h.
For orders in mainland Britain we will normally dispatch by DHL EXPRESS dispatch within 1 working days of receipt. Experience has taught us that most custormers are happy with this delivery schedule and it enables us to contact you if we need to substitute an item. The delivery charges are £16.00 to UK mainland destinations.
All products are subject to availability and may be withdrawn at any time. We try to ensure that all prices displayed on our website are accurate but the price on your order will need to be validated by us prior to processing your order.
Use of this site is governed by English law.
Delivery Schedule
We check for email and orders during the early evening in the UK. For orders in mainland Britain we will normally dispatch by DHL EXPRESS dispatch within 1 working days of receipt. Experience has taught us that most custormers are happy with this delivery schedule and it enables us to contact you if we need to substitute an item.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All prices shown include VAT at the applicable rate. Most food items are zero rated.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
We will try to complete your order as accurately as possible but we accept that inevitably mistakes will be made. Where this has happened please contact us and we shall try to correct it as quickly as possible.
Reaching Us
If you need to reach us, please email us on info@dolceterra.co.uk, alternatively, you can call on (205) 453-1276.
Privacy Policy
Dolceterra U.K. Store Italian Fine Foods do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.
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U.K. Store Customer Support: |
U.S. Store Dolceterra Italian Within ltd 31 W 49th St New York NY 10020 Dolceterra.com |
I.T. Headquarters Customer Support: |
